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Frequently asked questions

General questions

Prezzee Business is the one portal you will need to send one or many eGift cards in bulk from your business to your recipients. 

Prezzee Business is used for so many gifting reasons. See some example use cases below:
Human Resources / EA's: Send to employees as a thank you, long service recognition, overtime, special events, praise.
Marketing: Use as an acquisition or retention tool. Referral Campaigns, Maximise optimisation funnels via online store. Save up to 30% by setting your own activation expiry date.
Operations: recognition for overtime, refund as a gift card as opposed to cash
Sales: Competitions and Prizes for events or behaviour change.   

On the Prezzee Business dashboard, you can place a single or bulk order. You can choose to send out an order with the same eGift card and the same message to multiple recipients OR you can upload a CSV with detailed information for different eGift cards and different messaging.

Prezzee Business is absolutely FREE to use, no account fees, no registration fees and no delivery fees for email gifts. We charge a flat 1.15% for checking out with a credit card (VISA, MasterCard and AMEX) and a 50c SMS fee however delivery by SMS is optional. 

Yes! We have a gift tracker in the dashboard which shows whether the gift has been delivered, opened, failed or bounced. For those gifts that are failed or bounced, you can amend the gift email and messaging. For those gifts that are just 'delivered' you can update and resend the gift. 

You can check out with a VISA, AMEX or MasterCard (surcharge 1.15%), apply a wire transfer to the order, or pre-load your account with a float by selecting 'Deposit Funds' on the dashboard homepage. All eGift cards are sent out upon receipt of payment. 

Your business can have multiple accounts with Prezzee business and multiple users within each account.